Contact Us

1. Get help from Quicc

For questions about your account, a task, payment, refund or payout, email our support team. You can contact us without signing in.

If you have a Quicc account, you can also open Help & Support to raise a ticket, read replies and follow up on an existing issue. Signing in is required for account support tickets.

Task earnings are paid by Razorpay. For a payout that is on hold, being checked or late, or for a problem with your Razorpay payout account, contact us with the task reference. To delete your account, see Delete your Quicc account.

2. What to include

Describe the issue and include the relevant task, ticket or transaction reference, if available. For a payment query, include the payment date and amount so we can locate the transaction. Relevant screenshots can help explain the problem.

Never send sign-in OTPs, passwords, card CVV codes or UPI PINs. Send identity or bank documents only through the designated verification or payout flow when required.

For answers about cancellations or service delivery, see our Cancellation and Refunds and Shipping Policy pages.

3. Privacy and grievances

Contact our Grievance Officer for complaints or personal-data requests. We acknowledge every complaint within 24 hours and give you a reference number, and resolve it within 7 days. A complaint about content that is unlawful or breaks our Terms is acted on within 36 hours, and one about an intimate or morphed image of you, or someone pretending to be you, within 2 hours: you can also report these in the app or on the website, where they are hidden at once. You can appeal the Grievance Officer’s decision on a complaint about content to the Grievance Appellate Committee (gac.gov.in) within 30 days. We will respond to privacy requests within 30 days, or sooner where applicable law requires.

See our Privacy Policy for details about access, correction, consent, retention and account-deletion requests.

4. Company details

Quicc operates the website and mobile app that connect Posters and Doers. Read our Terms of Service for the rules governing the platform.